NationStates Jolt Archive


WHY? - You will not always receive a response

[NS]Lighthill
20-08-2005, 02:43
From Here (http://forums.jolt.co.uk/showthread.php?t=438203)
Final Note: You will not always receive a response if you have submitted a Getting Help Request. If a UN Multi check goes clean, and none are detected, there's the possibility that you may not receive an answer. The same may go for if UN Multi's are detected and the appropriate nations punished. You still may not receive a response, but the offenders will be punished if they are found to be breaking the rules (for any rule).
Why Is This?
I'm Not Hugely Experienced in Nationstates & A Complete Noob Here.

But I Really Feel The Above Is Arrogant AND Counterproductive.
I Made A Complaint about a Player (two Nations - One Player) 26 Hours ago

I Believe my complaint was Valid AND I was honest about the evidence I had & Didn't Have. - I'm Not Going To Go into Details but the actions of the 'Player' I complained about DID severely disrupt, anger and distress my Region. ........

..... OK, I admitted I'm a Noob AND I Also admit my complaint may have seemed like another piece of Cr*p to the Mods. - Important to me but "In the Scheme of things" - I was just some @ssh*le wingeing about some minor occurrence !!

My Point

If, as I believe to be the case, I was right to Complain - why has nothing been done - Or Why have I not been informed of progress.

If I was completely wrong either in ....
The way I made the complaint,
The Evidence I used in my case,
Or I was just such an out of touch dickhe@d

.... then Why was I not told that !!

with a piece of 'Worldly Advice' OR a warning for wasting Mod's Time thrown in

At Least, Then,
I Would Know the Procedure Required,
The Wording required
Or Even The timescales involved :mad:

As It Stands,
I've emailed my Members through the Forum to leave the offending post On our RMB,
I've Password protected my Region
And I've logged on so many times in the False belief that a decision would have been TG'd To me.

I Said Before, I'm A Noob - I admit that
But I'm also a Real Live Person who deserves more respect than the opening quote.

I Believe That piece of Sh*t (The above Quote) will cause you more work in the long run.

I'm a Reasonable Guy, give me a reasonable response - I'll accept it !!
E-Xtremia
20-08-2005, 02:49
A response? I am not a mod, but I have a response.

1) Mods work for free, please dont flame them on the forum.
2) Most mods have jobs they go to, and as such, the GHP queue can sometimes be backed up by 72-hours or more.
3) Sometimes the mods take action without informing the complaintant.
[NS]Lighthill
20-08-2005, 03:03
A response? I am not a mod, but I have a response.
3) Sometimes the mods take action without informing the complaintant.
That's Actually my Point, I'm NOT having a Whack at the mods !!

Inform me what I Did Wrong - I'll get it Right Next Time
Tell Me Nothing - I'll be wingeing forever

...... Let People Know Clearly The Outcome OR How they Messed up !!

My Theory is that would actually HELP the Mods long term.
The Most Glorious Hack
20-08-2005, 03:11
Lighthill']Why Is This?Because not every complaint requires a responce? Since early May, we have handled over 10000 tasks. Not all of them require a reply. Hell, just read the bit after the part you bolded for just such an example.

But I Really Feel The Above Is Arrogant AND Counterproductive.It's a simple statement of fact. I can't imagine why it's so odious to you. We aren't telling you to get bent, we're simply saying that you may not get a reply.

I Made A Complaint about a Player (two Nations - One Player) 26 Hours ago...and? We do have lives outside of NS you know. A one day turn around is pretty damn good.

..... OK, I admitted I'm a Noob AND I Also admit my complaint may have seemed like another piece of Cr*p to the Mods. - Important to me but "In the Scheme of things" - I was just some @ssh*le wingeing about some minor occurrence !!Wow. Way to completely fly off the handle and miss the entire point of the caveat. It only states that you might not receive a reply, not that your request will be dismissed out of hand.

When people send tasks dealing with bad telegrams, for instance, and I end up deleting the offender, I don't bother sending a reply (I assume the blacked-out name is a good enough hint). The task was still handled, there was simply no reply.

If, as I believe to be the case, I was right to Complain - why has nothing been done - Or Why have I not been informed of progress.Because we have better things to do?

I wager most players would rather have us handle numerous tasks silently as opposed to spending all our time updating players who have complained. And just because we haven't told you, doesn't mean nothing has been done. Player notification is a courtesy.

But I'm also a Real Live Person who deserves more respect than the opening quote.Guess what: so are we. And I think we deserve more than a diatribe.

I Believe That piece of Sh*t (The above Quote) will cause you more work in the long run.Well, it certainly has in this case, but in my two plus years on this game, you are the first and only person to ever complain about it. I'm pretty sure we're still ahead.

I'm a Reasonable GuyYour post belies this.

- The Most Glorious Hack
NationStates Game Moderator
Liverbreath
20-08-2005, 03:18
Lighthill']From Here (http://forums.jolt.co.uk/showthread.php?t=438203)

Why Is This?
I'm Not Hugely Experienced in Nationstates & A Complete Noob Here.

But I Really Feel The Above Is Arrogant AND Counterproductive.
I Made A Complaint about a Player (two Nations - One Player) 26 Hours ago

I Believe my complaint was Valid AND I was honest about the evidence I had & Didn't Have. - I'm Not Going To Go into Details but the actions of the 'Player' I complained about DID severely disrupt, anger and distress my Region. ........

..... OK, I admitted I'm a Noob AND I Also admit my complaint may have seemed like another piece of Cr*p to the Mods. - Important to me but "In the Scheme of things" - I was just some @ssh*le wingeing about some minor occurrence !!

My Point

If, as I believe to be the case, I was right to Complain - why has nothing been done - Or Why have I not been informed of progress.

If I was completely wrong either in ....
The way I made the complaint,
The Evidence I used in my case,
Or I was just such an out of touch dickhe@d

.... then Why was I not told that !!

with a piece of 'Worldly Advice' OR a warning for wasting Mod's Time thrown in

At Least, Then,
I Would Know the Procedure Required,
The Wording required
Or Even The timescales involved :mad:

As It Stands,
I've emailed my Members through the Forum to leave the offending post On our RMB,
I've Password protected my Region
And I've logged on so many times in the False belief that a decision would have been TG'd To me.

I Said Before, I'm A Noob - I admit that
But I'm also a Real Live Person who deserves more respect than the opening quote.

I Believe That piece of Sh*t (The above Quote) will cause you more work in the long run.

I'm a Reasonable Guy, give me a reasonable response - I'll accept it !!

All thing in NS are geared for the convience of the moderators. They are under no obligation to the players. (unless they decide to be) If they decide to inform you of a decision it is entirely due to their own benevolence. I don't know if it is hard to get people to do it or what, that is just the way it is. Just remember..."For we, are the Mods", when asking the question, "Why".
Euroslavia
20-08-2005, 04:58
Liverbreath']All thing in NS are geared for the convience of the moderators. They are under no obligation to the players. (unless they decide to be) If they decide to inform you of a decision it is entirely due to their own benevolence. I don't know if it is hard to get people to do it or what, that is just the way it is. Just remember..."For we, are the Mods", when asking the question, "Why".

Of course, because we do what we want, whenever we want. :rolleyes:

Our actions are constantly being reviewed by our fellow moderators, as well as [violet], Sal, and Max himself. If we were to ever make a decision, due to a personal bias, we would be justly punished, and it has happened before. You can take your own vendetta against the moderators out of this thread because it isn't appreciated, especially because we volunteer our time to moderate this forum.

I personally work 2 jobs, and am going to be starting school in a few weeks, while taking time out of my day to take requests from you.
Liverbreath
20-08-2005, 08:07
Of course, because we do what we want, whenever we want. :rolleyes:

Our actions are constantly being reviewed by our fellow moderators, as well as [violet], Sal, and Max himself. If we were to ever make a decision, due to a personal bias, we would be justly punished, and it has happened before. You can take your own vendetta against the moderators out of this thread because it isn't appreciated, especially because we volunteer our time to moderate this forum.

I personally work 2 jobs, and am going to be starting school in a few weeks, while taking time out of my day to take requests from you.

I have no vendetta against the mods. I believe you must have been reading something into what I said that simply was not there, however, if you are so thin skinned that you cannot take a tounge in cheek reply to someone who does have one, I will be more than happy to comply.
[NS]Lighthill
20-08-2005, 10:59
Because not every complaint requires a responce? Since early May, we have handled over 10000 tasks. Not all of them require a reply. Hell, just read the bit after the part you bolded for just such an example.
What!
I Thought you were just a Moderator :rolleyes:

What Gives You The Right to Decide that I (WE) don't require a Response :mad:

My Region has left a post on Our RMB awaiting a Reaction from the Mods
We REQUIRE a Response Before we Move On

If My Complaint Is Valid - Do Something about it !
If Not, Tell Me
If You Don't Have Time, Then Employ more Volunteers

Jeez, I Thought I might have been accused of wingeing - Poor Mods :rolleyes:
Hardcore Smurfs
20-08-2005, 11:48
When I file a complaint, I place the offender in my dossier untill I see something happen. I don't do that because I like to see the person punished (Unless the nation's name is inapproppriate), but just because I like to see if I was right. Sometimes that nation gets a warning, and nothing happens on my side, and sometimes it blacks out. Remember that you don't report nations for your own satisfaction, but for a better gameplay.
I agree on most parts of your argument, but I don't give a shit if my complaints are ignored or not. I don't dwell on it. Life goes on, and yadayada yada. You get used to the fact that not all mods here have time for you.
The Most Glorious Hack
20-08-2005, 12:48
Lighthill']What Gives You The Right to Decide that I (WE) don't require a ResponseBecause I'm the one who would be sending said responce?

My Region has left a post on Our RMB awaiting a Reaction from the Mods
We REQUIRE a Response Before we Move OnHad you included a screen capture (see the bottom of the Getting Help Page) you wouldn't have to.

If My Complaint Is Valid - Do Something about it !
If Not, Tell Me
If You Don't Have Time, Then Employ more VolunteersWhat a charming person you are. I'll be sure to rush you to the top of the list.
Tactical Grace
20-08-2005, 12:49
You get the service you pay for. :rolleyes:

The guys are unpaid volunteers, and you are a guest not really entitled to anything. That means, they can go on a month-long break in Bratislava if they feel like it, and you will just have to deal with the situation and move on.

Obviously, that is overstating the case, but do try to be a little more understanding if the tasklist is more than 24 hours long.
Crazy girl
20-08-2005, 13:54
I'm sorry, but I think you are very arrogant demanding a VIP treatment on a free game site, from people who volunteer their time and internet connection to keep this game pleasant for everyone.

No, you will not always recieve a reply, because these people have actual lives which should come first at all time. Might be a shock to some people, but real life is more important than a game.

Your complaints will be taken serious, however. I have found this out time and time again. If actions needs to be taken, there will be action taken. Again, I speak from experience.

Now, I rather have the mods use the time they are willing to give us to handle GHP requests, than to waste it on some nosy person who wants to know if the person was punished and how. If you have questions about how to report something, go read the stickies, and if you still have questions, ask here in a new thread, politely.
E-Xtremia
20-08-2005, 15:59
I hope the post you are complaining about isn't the one by 'Some Jamaican Guy.' It is one post politely explaining his intetions for being there, hardly something I'd deam spam.

Perhaps this, in conjuction with the constant badgering, is why you have not seen any reponse yet.
[NS]Lighthill
20-08-2005, 17:03
I hope the post you are complaining about isn't the one by 'Some Jamaican Guy.' It is one post politely explaining his intetions for being there, hardly something I'd deam spam.

Perhaps this, in conjuction with the constant badgering, is why you have not seen any reponse yet.
Another Ill-informed Statement :mad:

I stated when I first Posted that I wasn't Going to go into specifics but The post You refer to also States who's Puppet he is. The Puppetmaster was told clearly that his comments were not welcome and was previously ejected.

I have TG's in my inbox supporting this.
-------------------------------------

My Initial Post was made Honestly & I DO Believe the Policy on Not Responding IS counter productive.


The Most Glorious Hack
Had you included a screen capture (see the bottom of the Getting Help Page) you wouldn't have to. .... Feedback, Thank You !!
-------------------------------------

I've made Two 'Getting Help Requests' in a Year - No Response

The Reason My Name Here is [NS]Lighthill is A Lack of Response Example

When My Flatmate Move Out,
I Joined The UN and Thought I'd join this forum too!

I Had an 'Apparently common problem' in Registering
- although my e-mail address was/ is Valid NS_Lighthill@DomainName

48 hrs Later, No Response :(
So, I Changed to a Gmail Account and tried again!

Only to Find I WAS Now registered here as [NS]Lighthill ...

...a Mod (God) had fixed the Problem without informing me
- My Name is Lighthill NOT [NS]Lighthill !!
SalusaSecondus
20-08-2005, 17:32
Lighthill']The Reason My Name Here is [NS]Lighthill is A Lack of Response Example

When My Flatmate Move Out,
I Joined The UN and Thought I'd join this forum too!

I Had an 'Apparently common problem' in Registering
- although my e-mail address was/ is Valid NS_Lighthill@DomainName

48 hrs Later, No Response :(
So, I Changed to a Gmail Account and tried again!

Only to Find I WAS Now registered here as [NS]Lighthill ...

...a Mod (God) had fixed the Problem without informing me
- My Name is Lighthill NOT [NS]Lighthill !!

The mods had/have nothing to do with that. That's an automated process between Jolt and NS designed to prevent name conflicts. Have you submitted a getting help request to have this fixed? I submit batches of names to Jolt to fix every month or two.
[NS]Lighthill
20-08-2005, 17:35
The mods had/have nothing to do with that. That's an automated process between Jolt and NS designed to prevent name conflicts. Have you submitted a getting help request to have this fixed? I submit batches of names to Jolt to fix every month or two.

No, I haven't
Thanks for the advice & Information, but I'm Not Greatly encouraged by events so far.
Parvani
20-08-2005, 18:33
Either do and have patience, or don't and stop whining bout it :rolleyes:
Hagge
20-08-2005, 20:37
WE complain about the same nations they blanked or HQ board and NOTHING!! look if you are a nazi you can get away with almost everything!!
I know you guys are to the most very nice guys/girls and you have help me before but this time you have drop the ball... This was a blaten break of the game rules and nothing happen....
Sarzonia
20-08-2005, 20:58
Liverbreath']I have no vendetta against the mods. I believe you must have been reading something into what I said that simply was not there, however, if you are so thin skinned that you cannot take a tounge in cheek reply to someone who does have one, I will be more than happy to comply.I'm not a moderator, so this is nothing more than my observation as a player and a forum user, but I believe he was making the point that Moderators have a lot on their plate including their own lives and they work very hard to ensure a level playing field for ALL NS players. Your griping about not getting the COURTESY of a reply when it sometimes isn't even necessary doesn't make you look too good in my book, at least.

I suggest you take a more diplomatic tone with the moderators. The aggressive stance your taking isn't appreciated.
Liverbreath
20-08-2005, 21:18
I'm not a moderator, so this is nothing more than my observation as a player and a forum user, but I believe he was making the point that Moderators have a lot on their plate including their own lives and they work very hard to ensure a level playing field for ALL NS players. Your griping about not getting the COURTESY of a reply when it sometimes isn't even necessary doesn't make you look too good in my book, at least.

I suggest you take a more diplomatic tone with the moderators. The aggressive stance your taking isn't appreciated.

I thank you for your completely useless opinion. I realize reading comprehension here is a rare commodity, but if you will take just a minute you might realize that I am not the one griping about not getting the COURTESY of a reply wit sometimes isn't even necessary! For your information, I have never submitted a complaint to a moderator. I have never snitched on anyone. I couldn't possibly care less if the moderators ever acknowledged a complaint again. The only thing I have ever been guilty of, is complimenting the lot of them, which I now regret tremendously. I am not the guy with the complaint period! I just got credit for it.
Laerod
20-08-2005, 21:24
WE complain about the same nations they blanked or HQ board and NOTHING!! look if you are a nazi you can get away with almost everything!!
I know you guys are to the most very nice guys/girls and you have help me before but this time you have drop the ball... This was a blaten break of the game rules and nothing happen....Go to some of the Nazi's regions and read their boards. It will show you that they can't. Everytime you see one of these flags (http://www.ausflag.com.au/flags/images/ab.gif), you'll see that they got cracked down on.
[NS]Lighthill
21-08-2005, 02:01
To All who have contributed to this thread - My Thanks :rolleyes:

My Point
as stated in my first post was that I Don't believe in Current 'Policy'
I DO think that the "May Not Receive A Reply" attitude IS Counterproductive.

Nothing said here has changed my mind on that.

I Particularily Thank Liverbreath for his Reasoned input and sympathise with him for the mistaken identity post from the Sarzonia guy :p

I am Grateful too, to SalusaSecondus for HIS informative post.
-------------

This Thread Did NOT Start Off as an Attack on the Mods
It was meant to be constructive.

I have NO further interest in Posting here - so there's little point in further replies IMHO.
-------------

I'll end My input here with an Observation (Made some 8 hours ago)
2 hours ago: The Republic of Post SPAM in Galatia ceased to exist.

14 hours after spamming The Most Glorious Hack's Region
Well Done Mods, You're Really on The Ball 'Sometimes'
Euroslavia
21-08-2005, 02:17
Lighthill']To All who have contributed to this thread - My Thanks :rolleyes:

My Point
as stated in my first post was that I Don't believe in Current 'Policy'
I DO think that the "May Not Receive A Reply" attitude IS Counterproductive.
I still fail to see your point. All requests that are put into the Getting Help Page are responded to and acted upon. We are fulfilling that, what more do you expect? If the offending person deserves punishment, they will receive punishment. It's as simple as that.

Lighthill']I Particularily Thank Liverbreath for his Reasoned input and sympathise with him for the mistaken identity post from the Sarzonia guy :p
Your 'joke' fails upon my ears. Sarzonia was correct in stating that taking an aggressive approach against us probably won't help in the long run. We would have been more than happy to solve this diplomatically, without resulting to insults, especially at how we run this forum/game.


Lighthill']I have NO further interest in Posting here - so there's little point in further replies IMHO.
You seem to be beyond the point of being closed-minded, and have failed to listen to any of the advice that anyone has given you. Not my problem.
[NS]Lighthill
21-08-2005, 02:33
How do I become a Moderator?

If you make helpful posts in Moderation, Technical, and anywhere else help is needed, the Mods will notice you. If you're kind, helpful, and level-headed, you may have what it takes to be a mod. When new mods are needed, you may be asked to become a Forum Mod.
And You Qualified HOW, Euroslavia ???
The Most Glorious Hack
21-08-2005, 02:43
That's about enough.

Lighthill, you have been told why you don't always get a reply. It has been explained several times, and you have been given numerous examples. Your continued refusal to accept any of this is no longer our problem. It's yours. If you can't accept that -- out of well over 30,000 tasks -- some of them don't get replied to, then you need to deal with it. Your position is, quite frankly, mind boggling.

You feeble attempts to bait me (regional advertisements are allowed in my region - says so right in the WFE) and you attempts to bait Euroslavia are uncalled for and unwelcome. Either cope or quit playing. Either way, I've had enough.

- The Most Glorious Hack
NationStates Game Moderator
[reploidproductions]
21-08-2005, 03:01
Lighthill']And You Qualified HOW, Euroslavia ???

Keep up the flaming/flamebaiting, and you'll more likely to find yourself on the receiving end of a moderator action.

I strongly recommend you step away from your computer for a bit and cool down before you land yourself an official warning.

Liverbreath']I thank you for your completely useless opinion. I realize reading comprehension here is a rare commodity <snip>

The same goes for you as well, and you're much closer to an official warning than Lighthill is. I very strongly suggest you knock off the attitude.

Because of the sheer amount of tasks, the tasklist can at times have as much as a week's worth of lag time. Luckily, it is rare for turnaround times to exceed 72 hours, but it's for these reasons that the screencapture function was added to the Getting Help page. I fail to see how not always receiving what is purely a courtesy message is "counter-productive", as in most minor cases it is far more productive to not send a message and to just get on with the tasklist.

http://rpstudios.ian-justman.com/junk/CGgoods/Modsig2.JPG
~Evil Empress Rep Prod the Forum God
~Master of the mighty moderation no-dachi Kiritateru Teikoku