NationStates Jolt Archive


when it comes to tech help NS mods are 100% useless

MKULTRA
17-07-2004, 23:21
I had to figure out how to be able to access the forums totally on my own which completely ruined my state of mind--I guess you can throw out the billions of messages and emails ive already sent, if you havent already or if u even bothered to read them at all? :\
(this isnt meant to be offensive Im just making the point that if someone cant access these forums then tech help for them is totally nonexistent)
Tuesday Heights
17-07-2004, 23:40
Use the IRC chats or e-mail the Admin.

The mods have lives beyond NS, hard to believe, yes, but true.

Patience is a virtue, friend.
MKULTRA
18-07-2004, 00:06
Use the IRC chats or e-mail the Admin.

The mods have lives beyond NS, hard to believe, yes, but true.

Patience is a virtue, friend.
emailing the admin is a total waste of time--by the time they get back to you your nation will be gone...and I never used IRC in my life, I dont even think its installed on my computer--I was able to figure out a very indirect way of getting here on my own. The bottomline is if you cant access the forums then tech help is for all intents and purposes basically nonexistent and if you cant figure out a way to do it on your own you might as well just leave the game--thats why I wanted my nation to be deated cause I wanted to start out fresh on my own and clear all the cookies that were blocken me
Myrth
18-07-2004, 00:08
emailing the admin is a total waste of time--by the time they get back to you your nation will be gone...and I never used IRC in my life, I dont even think its installed on my computer--I was able to figure out a very indirect way of getting here on my own. The bottomline is if you cant access the forums then tech help is for all intents and purposes basically nonexistent and if you cant figure out a way to do it on your own you might as well just leave the game

Or you could wait until we fix the problem that we are aware of because just about every nation is experiencing it.
MKULTRA
18-07-2004, 00:15
Or you could wait until we fix the problem that we are aware of because just about every nation is experiencing it.Im not criticizing the work that you do cause I know it must be laborious and your emails are many but communication skills of tech help needs to be vastly improved--somoene should update the NEWS folder when a glitch like this occurs in the future so that people that cant access the forums can remain updated. The way it exists at present if your locked out of the forums you feel like your totally cut off and know ones telling you anything--I understand itll take a thousand years for your email to be answerd thats all the more reason the NEWS folder needs to be kept very current during the middle of a bug infestation
Gothic Kitty
18-07-2004, 00:20
There is still this Known problems (http://www.nationstates.net/cgi-bin/index.cgi/page=problems)
Tuesday Heights
18-07-2004, 00:22
So, you'd rather have the mods stop working on the server problems to update the News page when they could be fixing it on their limited time on NS to begin with?

Interesting...
MKULTRA
18-07-2004, 00:37
So, you'd rather have the mods stop working on the server problems to update the News page when they could be fixing it on their limited time on NS to begin with?

Interesting...
no--but dont they have a communications dept or secretaries?
Cogitation
18-07-2004, 01:06
There is still this Known problems (http://www.nationstates.net/cgi-bin/index.cgi/page=problems)

Correct.

So, you'd rather have the mods stop working on the server problems to update the News page when they could be fixing it on their limited time on NS to begin with?

Interesting...

We help when we can, but this is really an Adminstrator problem. There's not much Moderators can do about it.

--The Modified Democratic States of Cogitation
Democratic Nationality
18-07-2004, 05:33
I had to figure out how to be able to access the forums totally on my own which completely ruined my state of mind--I guess you can throw out the billions of messages and emails ive already sent, if you havent already or if u even bothered to read them at all? :\
(this isnt meant to be offensive Im just making the point that if someone cant access these forums then tech help for them is totally nonexistent)

Imagine how all the people less smart than you - the ones who didn't manage yet "to figure out how to access the forums totally on [their] own" must be feeling right now. It's a real tragedy. It really is.

But on a lighter note, I'm not surprised that you've never been in IRC. If you had, you'd have known how to do it in about 2 minutes. IRC is a real learning experience. I suggest you try it some time for all manner of reasons.
The Most Glorious Hack
18-07-2004, 07:57
no--but dont they have a communications dept or secretaries?
Heh... sure. Right... the unpaid Mods and Admins have secretaries.
Lapse
18-07-2004, 08:02
Heh... sure. Right... the unpaid Mods and Admins have secretaries.as well as that huge super package and those mercs...

although, just a passing thought inspired by mkultra but is there a person who has the focus on communication, or is that max or sal who update teh news page...(not saying max and sal arent people)
Gothic Kitty
18-07-2004, 08:07
Imagine how all the people less smart than you - the ones who didn't manage yet "to figure out how to access the forums totally on [their] own" must be feeling right now. It's a real tragedy. It really is.

They will simply stop playing this game, like many do every day.

But on a lighter note, I'm not surprised that you've never been in IRC. If you had, you'd have known how to do it in about 2 minutes. IRC is a real learning experience. I suggest you try it some time for all manner of reasons.

Before you go on IRC, you better have some good anti-virus software installed. I nave norton 2004, and it wasn't able to get rid of a very annoying, IRC related, virus. From the moment this forum was down, and I went for help to IRC channels, I had to live with a virus warning all the time when I was online.
Things are not always as easy at it seems.
MKULTRA
18-07-2004, 08:13
Correct.



We help when we can, but this is really an Adminstrator problem. There's not much Moderators can do about it.

--The Modified Democratic States of Cogitation
Ok--well then administrators need to outreach because they are alienationg players in trouble
MKULTRA
18-07-2004, 08:14
Imagine how all the people less smart than you - the ones who didn't manage yet "to figure out how to access the forums totally on [their] own" must be feeling right now. It's a real tragedy. It really is.

But on a lighter note, I'm not surprised that you've never been in IRC. If you had, you'd have known how to do it in about 2 minutes. IRC is a real learning experience. I suggest you try it some time for all manner of reasons.
I suppose Id have to download it? yeah if theres anyone thats still out there that cant access the forums id be glad to do outreach to them--its a very frustrating feeling being cut off that way--I thought Id never get back-Im supposed to go to St Martin next week and I thought Id come home and all my nations would be deleted
MKULTRA
18-07-2004, 08:18
Heh... sure. Right... the unpaid Mods and Admins have secretaries.if theres anyone still out there who cant reach the forums tell them to TG me -I can tell them how I did it and lessen some of your workload
MKULTRA
18-07-2004, 08:20
They will simply stop playing this game, like many do every day.



Before you go on IRC, you better have some good anti-virus software installed. I nave norton 2004, and it wasn't able to get rid of a very annoying, IRC related, virus. From the moment this forum was down, and I went for help to IRC channels, I had to live with a virus warning all the time when I was online.
Things are not always as easy at it seems.
or maybe I wont go to IRC
Lapse
18-07-2004, 08:36
I suppose Id have to download it? yeah if theres anyone thats still out there that cant access the forums id be glad to do outreach to them--its a very frustrating feeling being cut off that way--I thought Id never get back-Im supposed to go to St Martin next week and I thought Id come home and all my nations would be deleted
you dont need to get onto the forum with your nations to have them stay alive... just log in....
Tuesday Heights
18-07-2004, 09:52
or maybe I wont go to IRC

Well, that's your problem; the mods said the best way to reach them and to reach the admin was a specifically designed IRC room.

Tough luck if you don't want to go there to really solve a problem.

Technology has its problems, can't you just accept that instead of blaming the moderators for the trouble?
MKULTRA
19-07-2004, 06:19
Well, that's your problem; the mods said the best way to reach them and to reach the admin was a specifically designed IRC room.

Tough luck if you don't want to go there to really solve a problem.

Technology has its problems, can't you just accept that instead of blaming the moderators for the trouble?
im not blaming them anymore--that issue was already settled when Glorious Hack said it was the administrators fault
The Most Glorious Hack
19-07-2004, 07:43
im not blaming them anymore--that issue was already settled when Glorious Hack said it was the administrators fault
I said no such thing.
APuppetOfUNIverseVERSE
19-07-2004, 10:15
i'm having no problems accessign the forums ... when you do it correctly:

1) log in as your chosen nation

2) click the fourm link

3) remove all the URL except for http://forums2.jolt.co.uk

4) click "GO"

5) log in on the forum

6) go to the nationstates pages

there we are, an easy 6 step method for forum access
Gothic Kitty
19-07-2004, 10:23
i'm having no problems accessign the forums ... when you do it correctly:

1) log in as your chosen nation

2) click the fourm link

3) remove all the URL except for http://forums2.jolt.co.uk

4) click "GO"

5) log in on the forum

6) go to the nationstates pages

there we are, an easy 6 step method for forum access

I want to log in as Carinthe, and you are no help at all.

vBulletin Message
You have entered an invalid username or password. Please press the back button, enter the correct details and try again. Don't forget that the password is case sensitive. Forgotten your password? Click here!

You have used 1 out of 5 login attempts. After all 5 have been used, you will be unable to login for 15 minutes.
Myrth
19-07-2004, 10:34
Remember your forum password is the password you created your nation with.
Or your account may not be active yet... let me check.

[EDIT]

Hmmm... your account is active.
E-mail address: 'Kitty_Pe<censored>jk@Hotmail.com' yes?
Carinthe
19-07-2004, 11:21
Remember your forum password is the password you created your nation with.
Or your account may not be active yet... let me check.

[EDIT]

Hmmm... your account is active.
E-mail address: 'Kitty_Pe<censored>jk@Hotmail.com' yes?


It is now. Thank you very much
The Most Glorious Hack
19-07-2004, 12:28
The link has, aparently, been fixed.
Tuesday Heights
19-07-2004, 13:34
Remember your forum password is the password you created your nation with.

I had to log onto the forums with my new password, not my original password, as I've only changed it twice since I strated in Nov. 2003. My original password was regarded as invalid by the forums after the move.
Myrth
19-07-2004, 13:47
That's odd. Unless you changed it after the move to Jolt, because forum passwords on the old server never changed unless your nation was deleted and restored.
Raem
19-07-2004, 13:52
After the forums were activated, I had a hell of a time getting into them. If I followed the bridge from Nationstates.net, all I got was a blank page. If I tried to log in through Jolt itself, it refused to accept my password, even after password and email changes and verifications. You know what I did when I finally managed to get into the forums?

Bumped a couple old threads, instead of complaining about it, and complaining in the wrong forum, too. modMove > Technical?
Tuesday Heights
19-07-2004, 21:09
That's odd. Unless you changed it after the move to Jolt, because forum passwords on the old server never changed unless your nation was deleted and restored.

I know they don't change on NS, but it took my new password to log into the Jolt forums, because the old one wouldn't work. I change it between 4-6 months ago.