NationStates Jolt Archive

Ok, so my girlfriend's parent's bought an HP printer. Guess what, it does not work. They asked me to look at it and try to get working, after trying every that I could think of I finally I broke down and contacted HP tech support.

Now after 4 hour of online chit chat, I am now where closer, and the have to take my issue up to another support level, and they will either call me or send me an email in 2-3 days.

so Basically I wasted my entire friday night for nothing.

please share any thoughts or other horror stories you might have.

PS i just might go office space on this printer

B-but it's endorsed by Sonic.

http://i159.photobucket.com/albums/t148/travisdud/sp-sonic-f2.png

http://i159.photobucket.com/albums/t148/travisdud/sp-sonic.png

B-but it's endorsed by Sonic.

http://i159.photobucket.com/albums/t148/travisdud/sp-sonic-f2.png

http://i159.photobucket.com/albums/t148/travisdud/sp-sonic.png


I always thought Sonic had hit rock bottom, but now I know.

Steps to fix your HP printer:

1. Unplug all cables.
2. Find a bat.
3. Beat the shit out of it.
4. Buy a different brand of printer.

Seriously, I uninstalled and reinstalled my printer/scanner/copier/fax combo after the scanner stopped working, and now it won't connect to my computer at all. I've scrubbed, I've tried multiple drivers, I've hit it a few times... Nothing.

I always thought Sonic had hit rock bottom, but now I know.

The funny thing is; I have no idea how those got on my hard drive. I have an HP, but certainly no Sonic games.:confused:

THe most ironic thing is that the company I work for deals with HP

This is no endorsement, but I have an HP PSC 1600, and have since 2005. It has done nothing bad save run out of ink, and I'm pretty sure that's expected. I print music, too, and that's a particular challenge for some printers.

I've just found them, and the company, to be very erratic. My mom's printer does, and always has, worked great. It's an HP scanner/printer. Mine was shipped without either cord, and then when I got both in the mail, the thing still didn't work.

I've had nothing but good experiences with HP, myself. Their printers have always been fantastic, we've still got a 13 year old fell beastie in my parents basement (It plays frickin' Civ 2, gosh darnit!) and my laptop basically survived four years of college. The screen, which was manufactured by Toshiba, had its backlight burn out, but the computer still functions, and so I'm sticking with it.

don't know about HP, but my local computer makers once formatted my hard drive without asking when i had my PC in for repair. turned out they installed the PSU badly and it was causing the RAM to do weird stuff, as well as the whole PC to just randomly cut out. how i laughed and laughed when they told me my hard drive was wiped for no good reason....

That´s why I´m a Mac whore. Yup, you don´t even have half the problems PC owners have.

Ok, so my girlfriend's parent's bought an HP printer. Guess what, it does not work. They asked me to look at it and try to get working, after trying every that I could think of I finally I broke down and contacted HP tech support.

Now after 4 hour of online chit chat, I am now where closer, and the have to take my issue up to another support level, and they will either call me or send me an email in 2-3 days.

so Basically I wasted my entire friday night for nothing.

please share any thoughts or other horror stories you might have.

PS i just might go office space on this printer

Could the operating system support said printer?

On another note, my fiance and I both have HP printers and both work fine.

That´s why I´m a Mac whore. Yup, you don´t even have half the problems PC owners have.

We PC users have three mouse buttons. Plus a scroll wheel.

FTW.

way to solve printer problems:

1] Dont buy anything made in USA or Asia
2] find a nerd - (god knows there plenty around), and have them check out any problems

Ok, so my girlfriend's parent's bought an HP printer. Guess what, it does not work. They asked me to look at it and try to get working, after trying every that I could think of I finally I broke down and contacted HP tech support.

Now after 4 hour of online chit chat, I am now where closer, and the have to take my issue up to another support level, and they will either call me or send me an email in 2-3 days.

so Basically I wasted my entire friday night for nothing.

please share any thoughts or other horror stories you might have.

PS i just might go office space on this printer
1) what model printer do you have?
2) what is the problem?

(I've some experience in fixing HP printers.)

That´s why I´m a Mac whore. Yup, you don´t even have half the problems PC owners have.

I build my own computers. Even though I built/use a PC, I rarely have problems either. If I do have a problem, it's because I'm tinkering with my system (for example, once I accidentally knocked the SATA cable for my hard drive loose while I was trying to get some of the larger dust bunnies out of my case).

ETA: I own page 2. :D

That´s why I´m a Mac whore. Yup, you don´t even have half the problems PC owners have.

yep, Macs don't have half the problems PC's have.

they have TWICE the problems PC's have! :p

I've had difficulties with a wide-format HP at one of my previous jobs. We sent the ****** thing back [b]3 times[/i] for replacement units, and only the third worked at all (and not well). That said, it wasn't a top-of-the-line plotter like they have at my current job. That one works fine. I also haven't had problems with any HP printers designed for standard letter-size sheets.

Ah... I was going to say, who could hate HP?
http://upload.wikimedia.org/wikipedia/en/7/74/HP_sauce.jpg

I build my own computers. Even though I built/use a PC, I rarely have problems either. If I do have a problem, it's because I'm tinkering with my system (for example, once I accidentally knocked the SATA cable for my hard drive loose while I was trying to get some of the larger dust bunnies out of my case).

ETA: I own page 2. :D

This happened to me. With my boot drive. So I got all sorts of NTLDR missing... errors driving me up the wall before I realized the problem.

yep, Macs don't have half the problems PC's have.

they have TWICE the problems PC's have! :p

:eek:
They do not. Heathen!
:p

Ok, so my girlfriend's parent's bought an HP printer. Guess what, it does not work. They asked me to look at it and try to get working, after trying every that I could think of I finally I broke down and contacted HP tech support.

Now after 4 hour of online chit chat, I am now where closer, and the have to take my issue up to another support level, and they will either call me or send me an email in 2-3 days.

so Basically I wasted my entire friday night for nothing.

please share any thoughts or other horror stories you might have.

PS i just might go office space on this printer

Sucks to hear about your problems with it

But to be honest as someone that has and does work with just about every model of printer out there the alternitive to HP is much worse

Just try Zebra's ... driver set is so bad that a 3rd party company (seagull) drivers can replace it more reliably and with better features then they can

Or dell/lexmark which can lock up a print spooler or specific other (non dell/lexmark) printers on the same server. Just by having the drivers installed (even without an active printer)

:eek:
They do not. Heathen!
:p

At least in a business/enterprise class environment they do. To be honest their functionality in that area reminds me often of XP home (but with worse software choices)

And here I thought this was going to be a rant on HP sauce.

This is no endorsement, but I have an HP PSC 1600, and have since 2005. It has done nothing bad save run out of ink, and I'm pretty sure that's expected. I print music, too, and that's a particular challenge for some printers.
How the hell do you print music...

How the hell do you print music...

first you get a noisy printer... :p

:eek:
They do not. Heathen!
:p

They do if you want to play games....



That right. I went there.:p

They do if you want to play games....



That right. I went there.:p

Blasphemer!!

I do agree on the game thing. Most are .exe applications that do not run on Mac systems.

Oh, hold on. You did not just went there, did you?

Blasphemer!!

I do agree on the game thing. Most are .exe applications that do not run on Mac systems.

Oh, hold on. You did not just went there, did you?

oh yeah, he went there... see, he got me a shirt! :p

oh yeah, he went there... see, he got me a shirt! :p

*stares at JuNii´s shirt*
I want one too!
http://i57.photobucket.com/albums/g238/neji_momuke_love/my%20gifs%20luv/avatar59080_36.gif

We PC users have three mouse buttons. Plus a scroll wheel.

FTW.


Three? I have 6. Mind you, there are at least two I can honestly say I never remember using..

Sucks to hear about your problems with it

But to be honest as someone that has and does work with just about every model of printer out there the alternitive to HP is much worse

Just try Zebra's ... driver set is so bad that a 3rd party company (seagull) drivers can replace it more reliably and with better features then they can

Or dell/lexmark which can lock up a print spooler or specific other (non dell/lexmark) printers on the same server. Just by having the drivers installed (even without an active printer)

*screech* I have had so many WEIRD problems with Lexmark printers! Finally someone else understands my pain.

*screech* I have had so many WEIRD problems with Lexmark printers! Finally someone else understands my pain.

Bane of my existence ... dells follow suit because they are simply re-packaged lexmarks

(I do primarily server administration but we have a hundred or so print servers that are a pain in the ass from time to time)

Sucks to hear about your problems with it

But to be honest as someone that has and does work with just about every model of printer out there the alternitive to HP is much worse

Just try Zebra's ... driver set is so bad that a 3rd party company (seagull) drivers can replace it more reliably and with better features then they can

Or dell/lexmark which can lock up a print spooler or specific other (non dell/lexmark) printers on the same server. Just by having the drivers installed (even without an active printer)

*Ahem*

Genicoms. one model has their fuser wiring held together by a cheap plastic clip.

how cheap?

it melts from the heat of the fuser and drips down into the paper path where it solidifies... :headbang:

*Ahem*

Genicoms. one model has their fuser wiring held together by a cheap plastic clip.

how cheap?

it melts from the heat of the fuser and drips down into the paper path where it solidifies... :headbang:

True ... we just dont see to many out there
The only models any of our clients use are large scale higher end machines that dont appear to be too bad

Though as we are server administrators and dont really support hardware failure (thats local support) ... but we have not had any reported failures of the few of them we deal with driver problems mostly (as well as software side stuff)

Gestetners appear to be alright too (but rare)

True ... we just dont see to many out there
The only models any of our clients use are large scale higher end machines that dont appear to be too bad

Though as we are server administrators and dont really support hardware failure (thats local support) ... but we have not had any reported failures of the few of them we deal with driver problems mostly (as well as software side stuff)

Gestetners appear to be alright too (but rare)

as Local Support, my opinion is that the best, the VERY BEST printer (of the HP line) is still the HP Laserjet 4/4+.

Those are workhorses that will chug out printouts while other latest and greatest models fail.

as Local Support, my opinion is that the best, the VERY BEST printer (of the HP line) is still the HP Laserjet 4/4+.

Those are workhorses that will chug out printouts while other latest and greatest models fail.

We have clients with a good run with both the 4's and the LaserJet 1022 series as well (Dont remember if the 4's have network support but the 1022's do)

As we support remote terminal servers network printing is a big plus over redirecting

How the hell do you print music...

I think they were talking about sheet music.

We PC users have three mouse buttons. Plus a scroll wheel.

FTW.So do Macs. They come standard now. gb21994

So do Macs. They come standard now. gb21994

Macs are awesome.

Macs are awesome.
I would disagree, but that was just blaring ignorance.

Macs are awesome.

Depending on what you want to do with them

That´s why I´m a Mac whore. Yup, you don´t even have half the problems PC owners have.

OK, genius. How do I replace the CD-ROM drive on a PowerPC? I WANNA PLAY MARATHON!!!

I have Windows XP media center. The only problems I've had have been software bugs from other programs. It's quite stable.

OK, genius. How do I replace the CD-ROM drive on a PowerPC? I WANNA PLAY MARATHON!!!

Dude, I´m a Mac whore, not an expert. How the frigg do you suppose I know that? O.o

OK, genius. How do I replace the CD-ROM drive on a PowerPC? I WANNA PLAY MARATHON!!!On my old early G4 (before the cube), you just put in a new CD-ROM drive and hope that the eject button is in close enough place for the eject button mechanism to work.

Macs are awesomely terrible for gaming.

You make a compelling case. :p

Printers and I have never been friendly.

You make a compelling case. :p

That´s not what I posted.:mad:
Kusoyarou!

That´s not what I posted.:mad:
Kusoyarou!

What!? Is that a foreign word! It must be, I don't recognize it! But why would you use it unless...

IT'S AN INSULT! HOW DARE YOU! But what does it mean? I don't know! I don't know what it means!

*explodes in a burst of xenophobia*

But seriously, that looks like a Japanese word written in a western alphabet. Knowing that I'm probably entirely wrong, what exactly am I looking at?

What!? Is that a foreign word! It must be, I don't recognize it! But why would you use it unless...

IT'S AN INSULT! HOW DARE YOU! But what does it mean? I don't know! I don't know what it means!

*explodes in a burst of xenophobia*

But seriously, that looks like a Japanese word written in a western alphabet. Knowing that I'm probably entirely wrong, what exactly am I looking at?

*stares at exploding person* o.o´

Em... yes, it´s an insult, a Japanese insult written in Romaji. Dare I tell you it was in jest and what it means?
:eek:
I iz gunna git it.

*stares at exploding person* o.o´

Em... yes, it´s an insult, a Japanese insult written in Romaji. Dare I tell you it was in jest and what it means?
:eek:
I iz gunna git it.

'tis surely all in good fun, is it not? To quote Pat Benetar: Hit me with your best shot.

'tis surely all in good fun, is it not? To quote Pat Benetar: Hit me with your best shot.

Ok.. you asked for it.

Kuso- means ´shit´.

Kuso-yarou- it could be translated as being full of shit or as faggot.

All in good fun.;)

Ok.. you asked for it.

Kuso- means ´shit´.

Kuso-yarou- it could be translated as being full of shit or as faggot.

All in good fun.;)

Oh, that does it! I'm going to revisit that <reference to horrible atrocity in target's native land> so many times until that <expletive> <capital city of target's native land> looks like a pile of <offensive and derogatory noun>.

Oh, that does it! I'm going to revisit that <reference to horrible atrocity in target's native land> so many times until that <expletive> <capital city of target's native land> looks like a pile of <offensive and derogatory noun>.

I do have to clarify one detail. Sorewa Nihongo ja nai. I´m not Japanese.
Continue expletive and such.;)

I do have to clarify one detail. Sorewa Nihongo ja nai. I´m not Japanese.
Continue expletive and such.;)

That's why I left it as an open form. Additionally, it lets the target fill in the blanks and be responsible for having a hand in insulting themselves. It's devious, I know.

That's why I left it as an open form. Additionally, it lets the target fill in the blanks and be responsible for having a hand in insulting themselves. It's devious, I know.

>.>
Devious Geniasis.

Sucks to hear about your problems with it

But to be honest as someone that has and does work with just about every model of printer out there the alternitive to HP is much worse

Just try Zebra's ... driver set is so bad that a 3rd party company (seagull) drivers can replace it more reliably and with better features then they can

Or dell/lexmark which can lock up a print spooler or specific other (non dell/lexmark) printers on the same server. Just by having the drivers installed (even without an active printer)

Kyocera are pretty good. expensive to buy but cheap to run, we have a big one in our office. its done well over 100k copies in under a year, and bar the very occasional paper jam its been perfect.

apart from the time i tried to print on OHP transparent plastic. it melted inside the bloody thing and i had to spend a merry hour picking out all the bits :headbang:

HP (like Motorola) was one of the great American companies to work for...truely innovative and really into tech...

HP killed itself when a bunch of idiots decided that Carly Fiorina should be made CEO.

Now HP is top heavy with youngster MBA's with little understanding of tech and enterprise continuing to run a once great company into the ground.

So I got an Email for HP with a list of things to do. (Basically making sure that every user has full access via the registry editor). That did not work.

Here are the issues (For the record I did not do the intial install)

When the first install was done the USB cable was plugged in for the enitre process (with this printer you can not plug in the USB until told to do so). I did not install correctly, it would print pages upon pager of garbage.

I Uninstalled.

Now whenever I try to reinstall I get a fatal error message.

I dislike talk to their online tech, even though you give them the session ID from you last conversation, you still have answer all the same questions and tell them what you told the last person

Kyocera are pretty good. expensive to buy but cheap to run, we have a big one in our office. its done well over 100k copies in under a year, and bar the very occasional paper jam its been perfect.

apart from the time i tried to print on OHP transparent plastic. it melted inside the bloody thing and i had to spend a merry hour picking out all the bits :headbang:

They are good though like Xerox some of the driver sets actually do an imaging print rather then PCL's normal style

What that means is gigantic documents after the spooler gets done with it (a bad thing when dealing with internet connectivity rather then LAN , 200 meg documents take a while to transfer)