NationStates Jolt Archive

The story is here (http://www.npr.org/templates/story/story.php?storyId=14204620).
Sorry about the format; I have not yet seen it in print.
Basically, the story is Wipro, an Indian software company, is outsourcing work to programmers in Atlanta, Georgia, USA. American programmers do cost more, but they also know more about the largest consumer group for the company, Americans.
What do you think about this? Is it good for American prosperity (getting some of the work it outsources back)? Is it an example of how the free market works out in the end? Will people have to learn to replace their Southern drawl with Bangalore banter? Please comment.

What do you think about this?
I don't think about it any differently than if it had gone the other way around.

Is it good for American prosperity (getting some of the work it outsources back)?
Yes. For that matter, outsourcing is also good for American prosperity.

Is it an example of how the free market works out in the end?
Yes.

Will people have to learn to replace their Southern drawl with Bangalore banter?
I sure hope so.

The best thing is, as their economy grows and develops (China's too), the more often these types of investments will occur. The more developed they are, the more advanced goods and services their economy will require, with the result being that they will invest in developed countries to have access to the goods they need. We benefit, they benefit, and in the long run we all see higher growth and lower unemployment.

Great. It took me years of technical support to understand the Indian accent. Now I have to listen to somebody from Georgia??!! I'll need to hire an interpreter y'all!!

I totally read 'Atlantian', as in from Atlantis. Needless to say, I'm disappointed.

Will people have to learn to replace their Southern drawl with Bangalore banter?
no, that wouldn't be fair, every time I call customer service for my mom's cell phone I get someone with a very thick accent whom I can't understand who complains because they can't understand me (because of my own supposedly very thick accent) and that's apparently the way it's supposed to be. There is a call center for her cell service in my state, but we get routed to Pakistan* or something, and other people get routed here, it's madness.



*I say Pakistan because once I asked "where are you Bill?" and he said "Paki-uh... Denver" and also, I don't think his name was really Bill.

The story is here (http://www.npr.org/templates/story/story.php?storyId=14204620).
Sorry about the format; I have not yet seen it in print.
Basically, the story is Wipro, an Indian software company, is outsourcing work to programmers in Atlanta, Georgia, USA. American programmers do cost more, but they also know more about the largest consumer group for the company, Americans.
What do you think about this? Is it good for American prosperity (getting some of the work it outsources back)? Is it an example of how the free market works out in the end? Will people have to learn to replace their Southern drawl with Bangalore banter? Please comment.

There are many companies doing this. TCS is about to put up an office and hire Americans to manage a portion of their business there. Reasons are mainly rising wage levels, attrition problems, rising rupee Vs dollar etc. Even non-IT companies are looking to invest+expand in the US. Pharma, Autos etc.

Oh and I am in India now. The country has gone crazy in every respect. A R2I (Return to India) friend remarked that in the US trespassers will be shot. Here trespassers will be recruited. ;)