NationStates Jolt Archive


Blue Screen issues

Sel Appa
03-06-2007, 04:26
I keep getting blue screened or my comp will restart when I turn it on from standby. Not always, but randomly.

Here (http://img.photobucket.com/albums/v495/juvanya/bluescreen.png)'s the Microsoft thing after submitting an error report.

What's wrong with my baby?
Gun Manufacturers
03-06-2007, 04:32
You know, when I first saw the title to this thread, I thought you were talking about issues with video special effects editing.
Wilgrove
03-06-2007, 04:34
What verison of Windows is this?
Sel Appa
03-06-2007, 04:38
What verison of Windows is this?

Oh:
XP Laptop
The Loyal Opposition
03-06-2007, 04:39
What verison of Windows is this?

Now there's yer problem...

Judging from the screenshot provided, it looks Vista-y. In which case, the problem is most likely having a brand new operating system in which major kinks have yet to be worked out. Regular visits to Microsoft Update is probably a good idea.

EDIT:

Oh:
XP Laptop


Or not. Oh well, I spend maybe 10 minutes a day on a Windows machine, what do I know. The fancy blue-green graphic in the screenshot looks like some of the Vista desktops I've seen (EDIT: ah the Microsoft website has the Vista-y look-and-feel). And have not seen a blue screen in so long...

Visiting Microsoft for news/bug reports/updates and such is probably still a good idea.
Zilam
03-06-2007, 04:46
http://www.updatexp.com/stop-messages.html


Stop 0x0000001E or KMODE_EXCEPTION_NOT_HANDLED

The Stop 0x1E message indicates that the Windows XP kernel detected an illegal or unknown processor instruction. The problems that cause Stop 0x1E messages share similarities with those that generate Stop 0xA errors in that they can be due to invalid memory and access violations. This default Windows XP error handler typically intercepts these problems if error-handling routines are not present in the code itself.

Possible Resolutions:

* Stop 0x1E messages typically occur after installing faulty drivers or system services, or they can indicate hardware problems, such as memory and IRQ conflicts. If a Stop message lists a driver by name, disable, remove, or roll it back to correct the problem. If disabling or removing applications and drivers resolves the issue, contact the hardware manufacturer about a possible update. Using updated software is especially important for multimedia applications, antivirus scanners, and CD mastering tools.

* If the Stop message mentions the file Win32k.sys, the source of the error might be a third-party "remote control" program. If such software is installed, you might be able to disable it by starting the system in safe mode. If not, use Recovery Console to manually delete the system service file that is causing the problem.

* Problems can result from system firmware incompatibilities. Many Advanced Configuration and Power Interface (ACPI) issues can be resolved by updating to the latest firmware.

* Other possible causes include insufficient disk space while installing applications or performing certain functions that require more memory. You can free up space by deleting unneeded files. Use Disk Cleanup to increase available disk space. From Recovery Console, remove temporary files (those with .tmp file extensions), Internet cache files, application backup files, and .tmp files generated by Chkdsk.exe or Autochk.exe. You can also choose to install additional applications to another hard disk with more free space or move data files, paging files, and so on.

* The problem might be due to a memory leak caused by an application or service that is not releasing memory correctly. Poolmon (Poolmon.exe) helps you to isolate the components that are causing kernel memory leaks. For more information about troubleshooting memory leaks, see Microsoft Knowledgebase articles Q177415, "How to Use Poolmon to Troubleshoot Kernel Mode Memory Leaks," and Q298102, "Finding Pool Tags Used by Third Party Files Without Using the Debugger."
The Loyal Opposition
03-06-2007, 04:54
0x0000001E or KMODE_EXCEPTION_NOT_HANDLED


Is this the actual error, or just an example of what a blue screen might look like? The screenshot provided says "For example: ..."

Sel Appa --
What Service Pack is being used?
Posi
03-06-2007, 05:12
Try updating your drivers. Windows says it was caused by a device driver, so that may help.
Sel Appa
03-06-2007, 18:53
Is this the actual error, or just an example of what a blue screen might look like? The screenshot provided says "For example: ..."

Sel Appa --
What Service Pack is being used?

Uh...I don't see any in Control Panel...

Try updating your drivers. Windows says it was caused by a device driver, so that may help.

How?

Could this also be related to the fact that programs delay a second or two before opening, even Notepad.
Myu in the Middle
03-06-2007, 19:02
Is this the actual error, or just an example of what a blue screen might look like? The screenshot provided says "For example: ..."
It might not be the actual error, but almost universally, bluescreens in XP are caused either by I/O Drivers or Virus activity.
Posi
03-06-2007, 20:07
How? If you have a Dell or HP or something, search their site for your model and they should have links to any driver updates.
Sel Appa
04-06-2007, 22:27
If you have a Dell or HP or something, search their site for your model and they should have links to any driver updates.

Compaq, but I'll try anyway.