NationStates Jolt Archive

So lately i've been a little down, a few things have been getting on top of me and i'm having difficulty coping because i havn't had anyone to talk to. Now yesterday I was just starting to talk to a friend of mine about things via msn because neither of us have credit for phone calls and suddenly my internet decided to stop working, after a while i decided caling BT would be a good idea so i did and they said that my account had been suspended but they couldn't figure out why because there was no problem with billing, the woman told me to go to control panel so i clicked control panel but nothing happened, i tried clicking other things but nothing would open so by this point i'm uber-pissed off, not only have i lost the internet but my computer (which is only like 4 months old) has decided to not work on me! so this morning i had another go but it still dodn't work, then i found the Toshiba helpline number so I called them, spoke to some weird foreign people that couldn't understand me properly ( :rolleyes: ) they helped me try a couple of things but nothing worked, in the end they told me i'd need to reformat so basically i've lost EVERYTHING that I had on my computer, i had to reinstall the internet and everything then i had to ring back BT to sort out my account, they've reactivated it for me so all is good again *le sigh*

I've had multiple days like that. Ugh.

Sorry about the reformat... Those are never fun.

http://www.monkeyheaven.com/lookalike_s_neil_small.jpg

No more technology!

You weren't downloading something from microsoft were you? That happened to me. Twice. I lost three pieces of unedited coursework thanks to that.

Unlucky about the lost stuff. Not much you can do except back up EVERYTHING, and that takes far too much time, and space on external drives

Well...on a positive note, at least you're here now. :)

Wow... I think that ought to go into the dictionary as the definition of tedious...
*sigh* My PC is infested with Spyware (damn popups, why won't you die) so it may not last for much longer...

Wow... I think that ought to go into the dictionary as the definition of tedious...
*sigh* My PC is infested with Spyware (damn popups, why won't you die) so it may not last for much longer...
Whos isnt?
http://www.ironmaiden.org/images/smilies/eyes.gif

Whos isnt?
http://www.ironmaiden.org/images/smilies/eyes.gif
People who use Ad-Aware (http://www.lavasoft.com/).
It's free.

People who use Ad-Aware (http://www.lavasoft.com/).
It's free.
But how do i know i can trust it?
Or be arsed waiting for my PC to do its thing?

People who use Ad-Aware (http://www.lavasoft.com/).
It's free.

And bloody tedious! It's all a big circle of conspiracy, you see.

So this wasn't your complaint letter?

Dear Cretins,
I have been an NTL customer since 9th July 2001, when I signed up for
your 3-in-one deal for cable TV, cable modem, and telephone. During this
three-month period I have encountered inadequacy of service which I had
not previously considered possible, as well as ignorance and stupidity
of monolithic proportions. Please allow me to provide specific details,
so that you can either pursue your professional perogative, and seek to
rectify these difficulties - or more likely (I suspect) so that you can
have some entertaining reading material as you while away the working
day smoking B&H and drinking vendor-coffee on the bog in your office:
My initial installation was cancelled without warning, resulting in my
spending an entire Saturday sitting on my fat arse waiting for your
technician to arrive. When he did not arrive, I spent a further 57
minutes listening to your infuriating hold music, and the even more
annoying Scottish robot woman telling me to look at your helpful
website....HOW?

I alleviated the boredom by playing with my testicles for a few minutes
- an activity at which you are no-doubt both familiar and highly adept.
The rescheduled installation then took place some two weeks later,
although the technician did forget to bring a number of vital tools -
such as a drill-bit, and his cerebrum. Two weeks later, my cable modem
had still not arrived. After 15 telephone calls over 4 weeks my modem
arrived... six weeks after I had requested it, and begun to pay for it.
I estimate your internet server's downtime is roughly 35%... hours
between about 6pm -midnight, Mon-Fri, and most of the weekend. I am
still waiting for my telephone connection. I have made 9 calls on my
mobile to your no-help line, and have been unhelpfully transferred to a
variety of disinterested individuals, who are it seems also highly
skilled bollock jugglers.

I have been informed that a telephone line is available (and someone
will call me back); that no telephone line is available (and someone
will call me back); that I will be transferred to someone who knows
whether or not a telephone line is available (and then been cut off);
that I will be transferred to someone (and then been redirected to an
answer machine informing me that your office is closed); that I will be
transferred to someone and then been redirected to the irritating
Scottish robot woman...and several other variations on this theme.
Doubtless you are no longer reading this letter, as you have at least a
thousand other dissatisfied customers to ignore, and also another one of
those crucially important testicle-moments to attend to. Frankly I don't
care, it's far more satisfying as a customer to voice my frustration's
in print than to shout them at your unending hold music. Forgive me,
therefore, if I continue.

I thought BT were shit, that they had attained the holy piss-pot of godawful
customer relations, that no-one, anywhere, ever, could be more
disinterested, less helpful or more obstructive to delivering service to
their customers. That's why I chose NTL, and because, well, there isn't
anyone else is there? How surprised I therefore was, when I discovered
to my considerable dissatisfaction and disappointment what a useless
shower of bastards you truly are. You are sputum-filled pieces of
distended rectum incompetents of the highest order.

British Telecom - wankers though they are - shine like brilliant beacons
of success, in the filthy puss-filled mire of your seemingly limitless
inadequacy. Suffice to say that I have now given up on my futile and
foolhardy quest to receive any kind of service from you. I suggest that
you cease any potential future attempts to extort payment from me for
the services which you have so pointedly and catastrophically failed to
deliver - any such activity will be greeted initially with hilarity and
disbelief quickly be replaced by derision, and even perhaps bemused
rage. I enclose two small deposits, selected with great care from my
cats litter tray, as an expression of my utter and complete contempt for
both you and your pointless company. I sincerely hope that they have not
become desiccated during transit - they were satisfyingly moist at the
time of posting, and I would feel considerable disappointment if you did
not experience both their rich aroma and delicate texture. Consider them
the very embodiment of my feelings towards NTL, and its worthless
employees.

Have a nice day - may it be the last in you miserable short life, you
irritatingly incompetent and infuriatingly unhelpful bunch of twats.

And bloody tedious! It's all a big circle of conspiracy, you see.
But how do i know i can trust it?
Or be arsed waiting for my PC to do its thing?
Well, I have no spyware on my machine. But I also use AVG anti-virus and Mozilla Firefox. Both free!
And I would recommend a 2.48 meg download of free software in preference to, for instance, a full reformat of the drive. Unless you like that sort of thing.

Did you notice the free bit? :D

Computer's down? That's rather a pity. It's why I never use the things: they're always breaking. I mean, what other machine would melt when you accidentally just happen to pour a can of boiling sodium hydroxide onto it? It's crazy.

~Czardas, Supreme Ruler of the Universe

So this wasn't your complaint letter?

Dear Cretins,
I have been an NTL customer since 9th July 2001, ....

Thats pretty much right. Ntl is the most awful service provider ever. When I lived with my parents they had ntl and everything was constantly breaking down, or just not working very well, thank god i dont live there anymore.

I'm amazed that they're still in buisness, the way they treat their customers i would have thought they'd all have left by now.

Thats pretty much right. Ntl is the most awful service provider ever. When I lived with my parents they had ntl and everything was constantly breaking down, or just not working very well, thank god i dont live there anymore.

I'm amazed that they're still in buisness, the way they treat their customers i would have thought they'd all have left by now.

Apparently that was a real letter than won UK Complaint of the Year.

People who use Ad-Aware (http://www.lavasoft.com/).
It's free.


Yes-Ad Aware is one I use and it works well, Another is Spybot Search & Destroy. Both are free and allow updates.

So this wasn't your complaint letter?

Dear Cretins,
I have been an NTL customer since 9th July 2001, when I signed up for
your 3-in-one deal for cable TV, cable modem, and telephone. During this
three-month period I have encountered inadequacy of service which I had
not previously considered possible, as well as ignorance and stupidity
of monolithic proportions. Please allow me to provide specific details,
so that you can either pursue your professional perogative, and seek to
rectify these difficulties - or more likely (I suspect) so that you can
have some entertaining reading material as you while away the working
day smoking B&H and drinking vendor-coffee on the bog in your office:
My initial installation was cancelled without warning, resulting in my
spending an entire Saturday sitting on my fat arse waiting for your
technician to arrive. When he did not arrive, I spent a further 57
minutes listening to your infuriating hold music, and the even more
annoying Scottish robot woman telling me to look at your helpful
website....HOW?

I alleviated the boredom by playing with my testicles for a few minutes
- an activity at which you are no-doubt both familiar and highly adept.
The rescheduled installation then took place some two weeks later,
although the technician did forget to bring a number of vital tools -
such as a drill-bit, and his cerebrum. Two weeks later, my cable modem
had still not arrived. After 15 telephone calls over 4 weeks my modem
arrived... six weeks after I had requested it, and begun to pay for it.
I estimate your internet server's downtime is roughly 35%... hours
between about 6pm -midnight, Mon-Fri, and most of the weekend. I am
still waiting for my telephone connection. I have made 9 calls on my
mobile to your no-help line, and have been unhelpfully transferred to a
variety of disinterested individuals, who are it seems also highly
skilled bollock jugglers.

I have been informed that a telephone line is available (and someone
will call me back); that no telephone line is available (and someone
will call me back); that I will be transferred to someone who knows
whether or not a telephone line is available (and then been cut off);
that I will be transferred to someone (and then been redirected to an
answer machine informing me that your office is closed); that I will be
transferred to someone and then been redirected to the irritating
Scottish robot woman...and several other variations on this theme.
Doubtless you are no longer reading this letter, as you have at least a
thousand other dissatisfied customers to ignore, and also another one of
those crucially important testicle-moments to attend to. Frankly I don't
care, it's far more satisfying as a customer to voice my frustration's
in print than to shout them at your unending hold music. Forgive me,
therefore, if I continue.

I thought BT were shit, that they had attained the holy piss-pot of godawful
customer relations, that no-one, anywhere, ever, could be more
disinterested, less helpful or more obstructive to delivering service to
their customers. That's why I chose NTL, and because, well, there isn't
anyone else is there? How surprised I therefore was, when I discovered
to my considerable dissatisfaction and disappointment what a useless
shower of bastards you truly are. You are sputum-filled pieces of
distended rectum incompetents of the highest order.

British Telecom - wankers though they are - shine like brilliant beacons
of success, in the filthy puss-filled mire of your seemingly limitless
inadequacy. Suffice to say that I have now given up on my futile and
foolhardy quest to receive any kind of service from you. I suggest that
you cease any potential future attempts to extort payment from me for
the services which you have so pointedly and catastrophically failed to
deliver - any such activity will be greeted initially with hilarity and
disbelief quickly be replaced by derision, and even perhaps bemused
rage. I enclose two small deposits, selected with great care from my
cats litter tray, as an expression of my utter and complete contempt for
both you and your pointless company. I sincerely hope that they have not
become desiccated during transit - they were satisfyingly moist at the
time of posting, and I would feel considerable disappointment if you did
not experience both their rich aroma and delicate texture. Consider them
the very embodiment of my feelings towards NTL, and its worthless
employees.

Have a nice day - may it be the last in you miserable short life, you
irritatingly incompetent and infuriatingly unhelpful bunch of twats.


The true joy comes when you're calling for techinical help or to complain and get someone that DOES speak English, however, they are in Mumbai or Delhi INDIA. They want to be helpful but I cant understand them. They start off trying to sell me a fix, when I am still under warantee. If I pay more, can I get someone on the phone that I can understand? Am I still a customer, or am I lucky to have been able to get your product and I'm a prick expecting you to speak to me?

So lately i've been a little down, a few things have been getting on top of me and i'm having difficulty coping because i havn't had anyone to talk to. Now yesterday I was just starting to talk to a friend of mine about things via msn because neither of us have credit for phone calls and suddenly my internet decided to stop working, after a while i decided caling BT would be a good idea so i did and they said that my account had been suspended but they couldn't figure out why because there was no problem with billing, the woman told me to go to control panel so i clicked control panel but nothing happened, i tried clicking other things but nothing would open so by this point i'm uber-pissed off, not only have i lost the internet but my computer (which is only like 4 months old) has decided to not work on me! so this morning i had another go but it still dodn't work, then i found the Toshiba helpline number so I called them, spoke to some weird foreign people that couldn't understand me properly ( :rolleyes: ) they helped me try a couple of things but nothing worked, in the end they told me i'd need to reformat so basically i've lost EVERYTHING that I had on my computer, i had to reinstall the internet and everything then i had to ring back BT to sort out my account, they've reactivated it for me so all is good again *le sigh*
To make an on-topic post, get an mp3 player. (A big one) Then you can back up your HD and have music wherever you go! (Just remember to only zip&archive important stuff or you won't have space for the music!) :)
In commiseration, I recently changed my phone service provider and my ISP took it upon themselves to cancel my account and then keep charging me for it. I must now ring them up at €0.95 per minute to explain to them that I will not be paying for a service that they have not supplied. :mad:

Awwww


:fluffle: :fluffle: :fluffle: :fluffle: :fluffle:

LIfe can be sucky like that Tink, but things will get better

*Hugs*

So this wasn't your complaint letter?

Dear Cretins,
I have been an NTL customer since 9th July 2001, when I signed up for
your... <snip>

I alleviated the boredom by playing with my testicles for a few minutes
- an activity at which you are no-doubt both familiar and highly adept. <snip>Unless there's something Tink isn't telling us, I'm pretty sure it's not her complaint letter. :p :D

--The Jovial States of Cogitation
NationStates Self-Proclaimed Court Jester

...

Anyway, I have heard about NTLs poor service from people who post on other webforums. I've also been told that NTL is some kind of monopoly, so there aren't many viable alternatives.

--The Democratic States of Cogitation

To make an on-topic post, get an mp3 player. (A big one) Then you can back up your HD and have music wherever you go! (Just remember to only zip&archive important stuff or you won't have space for the music!) :)
In commiseration, I recently changed my phone service provider and my ISP took it upon themselves to cancel my account and then keep charging me for it. I must now ring them up at €0.95 per minute to explain to them that I will not be paying for a service that they have not supplied. :mad:
I'm not downloading music ever again!so i don't have to worry about saving that, somhow i got a virus on my computer and downloading music is the only way i can think of it happening, unless i got it through downloading Firefox which i very much doubt

Unless there's something Tink isn't telling us, I'm pretty sure it's not her complaint letter. :p :D

--The Jovial States of Cogitation
NationStates Self-Proclaimed Court Jester
http://67.18.37.16/1381/85/emo/shiftyeyes.gif

I'm not downloading music ever again!so i don't have to worry about saving that, somhow i got a virus on my computer and downloading music is the only way i can think of it happening, unless i got it through downloading Firefox which i very much doubt

Kazaa, eh?

Kazaa, eh?
no, i got rid of Kazaa ages ago cause of all the crappy spam and stuff, but then my brother and sister were complaining about not being able to download music and i told them that it was more my computer than theirs and they wern't to download Kazaa again so instead they downloaded BearShare which *beeped* me off immensely but i couldn't be arsed getting rid of it, they can *beep* off if they think they're gonna be downloading anything again without my permission!

http://img152.echo.cx/img152/3504/image0845yk.jpg

TIN the Pirate sez:

Never trust P2P Servers. The safest way to use a P2P server is have a 2nd cheap computer especially for downloads, so that it can not fuck up the important stuff. Get a £99 internet ready system, and when you are sure files are safe, then transfer them over via CD rom. ;)

Never trust P2P Servers. The safest way to use a P2P server is have a 2nd cheap computer especially for downloads, so that it can not fuck up the important stuff. Get a £99 internet ready system, and when you are sure files are safe, then transfer them over via CD rom. ;)
because of course little old unemployed me has £100 just lying around :rolleyes:

because of course little old unemployed me has £100 just lying around :rolleyes:

Remember the golden rule that patience is a virtue. ;)

I'm not downloading music ever again!so i don't have to worry about saving that, somhow i got a virus on my computer and downloading music is the only way i can think of it happening, unless i got it through downloading Firefox which i very much doubt
I actually buy CDs, then rip them. Honestly! Stop laughing!
Get kazaa lite. It's pretty hard to find these days, but it does work.
To the virus I say: AVG FREE!!! (http://free.grisoft.com/doc/1)
It's free I tells ya!

I actually buy CDs, then rip them. Honestly! Stop laughing!
Get kazaa lite. It's pretty hard to find these days, but it does work.
To the virus I say: AVG FREE!!! (http://free.grisoft.com/doc/1)
It's free I tells ya!
I don't even trust Kazaa Lite, the best thing to do is just not download music at all i think. As for anti-virus software, BT is going to email some sites where i can get it and I'll stick to something that they tell me cause i trust them not to screw me over (though that's probably a little naive of me but meh)

no, i got rid of Kazaa ages ago cause of all the crappy spam and stuff, but then my brother and sister were complaining about not being able to download music and i told them that it was more my computer than theirs and they wern't to download Kazaa again so instead they downloaded BearShare which *beeped* me off immensely but i couldn't be arsed getting rid of it, they can *beep* off if they think they're gonna be downloading anything again without my permission!

Oh god, BearShare is full of spyware.

Oh god, BearShare is full of spyware.
yeah, and my brother is gonna be so annoyed when he gets home, he wanted to put his music onto cd yesterday but i told him i was busy and he could do it tonight instead, now all the songs are gone and there's no way he's gonna be downloading them again

yeah, and my brother is gonna be so annoyed when he gets home, he wanted to put his music onto cd yesterday but i told him i was busy and he could do it tonight instead, now all the songs are gone and there's no way he's gonna be downloading them again

Haha, it's his problem then!

Haha, it's his problem then!yep lol

yep lol

Protect your computer. Add passwords, set security, and lock folders (if possible). Don't let him do that again!

because of course little old unemployed me has £100 just lying around :rolleyes:Well...you could borrow it from me, but I charge 101% interest. Per hour. :p

~Czardas, Supreme Ruler of the Universe

Protect your computer. Add passwords, set security, and lock folders (if possible). Don't let him do that again!
yeah, i've made it so my user account is the admin account and my brother and sister's are limited accounts so i can stop them instlling things, etc

Protect your computer. Add passwords, set security, and lock folders (if possible). Don't let him do that again!Actually, that can be dangerous. If you password-protect your computer, and somebody tries to hack into it, all your information is lost. The hard drive autodeletes. Again.

~Czardas, Supreme Ruler of the Universe

yeah, i've made it so my user account is the admin account and my brother and sister's are limited accounts so i can stop them instlling things, etc

Good work, then!

I don't even trust Kazaa Lite, the best thing to do is just not download music at all i think. As for anti-virus software, BT is going to email some sites where i can get it and I'll stick to something that they tell me cause i trust them not to screw me over (though that's probably a little naive of me but meh)
I've been using KLite for about three years now and I've never caught anything off it. My viral problems came from my idiot ISP 'letting' their customer email list get into the hands of spammers. Then when I called them up to say "Hey! Stoopit!" they told me to buy their spam defence system.
In light of this, trust in me, because this is the internet and you should always take the advice of complete strangers, and go get AVG Free (http://free.grisoft.com/doc/1).

yeah, and my brother is gonna be so annoyed when he gets home, he wanted to put his music onto cd yesterday but i told him i was busy and he could do it tonight instead, now all the songs are gone and there's no way he's gonna be downloading them again
This is where being the youngest is good. Everyone else is gone and my father has his own computer. :D

This is where being the youngest is good. Everyone else is gone and my father has his own computer. :DDarn it! I suppose being the eldest is also good. You go to college and you have free wireless access for four years. ;)

~Czardas, Supreme Ruler of the Universe

So lately i've been a little down, a few things have been getting on top of me and i'm having difficulty coping because i havn't had anyone to talk to. Now yesterday I was just starting to talk to a friend of mine about things via msn because neither of us have credit for phone calls and suddenly my internet decided to stop working, after a while i decided caling BT would be a good idea so i did and they said that my account had been suspended but they couldn't figure out why because there was no problem with billing, the woman told me to go to control panel so i clicked control panel but nothing happened, i tried clicking other things but nothing would open so by this point i'm uber-pissed off, not only have i lost the internet but my computer (which is only like 4 months old) has decided to not work on me! so this morning i had another go but it still dodn't work, then i found the Toshiba helpline number so I called them, spoke to some weird foreign people that couldn't understand me properly ( :rolleyes: ) they helped me try a couple of things but nothing worked, in the end they told me i'd need to reformat so basically i've lost EVERYTHING that I had on my computer, i had to reinstall the internet and everything then i had to ring back BT to sort out my account, they've reactivated it for me so all is good again *le sigh*
i know how much that blows alright... a couple of years back i sent my pc back to the manafacturer when i couldn't work out what was wrong. first thing they did was format the HD and i lost all my work without them telling me :mad:
got the pc back, same problem... sent it back again. did this 3 more fuckin times until they finally realised they hadn't installed the power unit or the ram properly. when they replaced those two it worked fine... nothing to do with the hard drive!! :mad: :mad:

since then i've resolved to sort out every computer problem myself... you should have had me there i might have been able to help :cool:

but i know how you feel

Darn it! I suppose being the eldest is also good. You go to college and you have free wireless access for four years. ;)

~Czardas, Supreme Ruler of the Universe
I am at work now. So I have a big fat internet connection which I use to download stuff that I use on my PC at home at weekends! Being the, um, not so young youngest rules! :D

I am at work now. So I have a big fat internet connection which I use to download stuff that I use on my PC at home at weekends! Being the, um, not so young youngest rules! :DIt doesn't. I mean, you have a PC! PCs are evil!!

~Czardas, Supreme Ruler of the Universe

It doesn't. I mean, you have a PC! PCs are evil!!

~Czardas, Supreme Ruler of the Universe
I built my PC! It is pure and holy!*



*Well it would be if I didn't have so much, ummmm, nevermind.

*worships at Maniacal Me's PC*
Oh holy computer, please guide me towards goodness and all that junk.
*looks at the folder named "Accounting Reports"*

*worships at Maniacal Me's PC*
Oh holy computer, please guide me towards goodness and all that junk.
*looks at the folder named "Accounting Reports"*
Aaaaghh! Nooooooo!
*too late to stop Monotonous*
Don't turn the speakers up!

*turns up speakers*
Sorry, can't hear you!

*turns up speakers*
Sorry, can't hear you!
*sees such things as would pervert a saint*
Your own fault. :p

Wow. I didn't know accounting was so deadly. *dies violently*

Wow. I didn't know accounting was so deadly. *dies violently*
*dons protective gear*
*turns off computer*
Remember: Stay safe!
*snigger*

So lately i've been a little down, a few things have been getting on top of me and i'm having difficulty coping because i havn't had anyone to talk to. Now yesterday I was just starting to talk to a friend of mine about things via msn because neither of us have credit for phone calls and suddenly my internet decided to stop working, after a while i decided caling BT would be a good idea so i did and they said that my account had been suspended but they couldn't figure out why because there was no problem with billing, the woman told me to go to control panel so i clicked control panel but nothing happened, i tried clicking other things but nothing would open so by this point i'm uber-pissed off, not only have i lost the internet but my computer (which is only like 4 months old) has decided to not work on me! so this morning i had another go but it still dodn't work, then i found the Toshiba helpline number so I called them, spoke to some weird foreign people that couldn't understand me properly ( :rolleyes: ) they helped me try a couple of things but nothing worked, in the end they told me i'd need to reformat so basically i've lost EVERYTHING that I had on my computer, i had to reinstall the internet and everything then i had to ring back BT to sort out my account, they've reactivated it for me so all is good again *le sigh*

Bleh, my brother and dad are always doing random upgrades and stuff to the computer that cause problems. Occasionally, it gets so bad that they have to reformat the computer and don't back up any of my stuff. Pisses me off but meh, life's not fair.

Oh no, how can you survive?

I'm fortunate in that my computers tend to slowly die. Except that one time when I tried to fix up the inside... Oh boy was that bad.

Three words: Thick black smoke.

Sorry to hear that, TInk.

*hugs*