NationStates Jolt Archive


Barclays realises with horror that it has customers

Tactical Grace
07-06-2004, 08:05
http://news.bbc.co.uk/1/hi/business/3782397.stm

Barclays is cutting 800 management and support jobs, at the same time as taking on 1,000 new branch staff.

In a major restructuring more, the bank is aiming to put a renewed focus on improving customer service.
:shock: :o :D OMG thank you!!!

Is there a light at the end of the tunnel? Will more corporate monoliths realise with horror that they have forgotten their customers as well?
The Black Forrest
07-06-2004, 08:09
Wow!

If it means anything they treat the foreigners the same way as the locals.
:wink:

Time will tell if they suceed.....