Todera
05-02-2007, 03:39
I recently attempted to update the email address associated with my nation 'Free Eagles', and have encountered some problems.
I altered the email associated with the actual NationStates account some time ago, in the process being told that I would be unable to post on the forums until the change of address was validated (which I was never asked to do). However, the change had no apparent effect on my connected forum account, and I could continue to post as normal, as though I had never made the change. Emails connected with the forums were still sent to the old address.
Two days ago, I used the forum controls to alter the email associated with the forum account, and was told, again, that I would receive an email required to validate the change before I could continue to make use of the forums. However, this email has not materialised, and I am stuck, unable to make any use of the forums, almost as though I was not logged in, though I can still track my Subscribed threads. I have also since stopped receiving emails connected with the forums, on either account.
When the validation email had not appeared within 24 hours, I attempted to contact the forum admin using the 'Contact Us' link located at the bottom of the page. However, after sending my message, I received an email telling me that my message could be delivered to it's intended recipient due to 'a permanent error'. I subsequently attempted to resend the message, only to recieve the same response. This would appear to be a flaw in the forum system, which the admins should be made aware of, if they are not already.
I ask for some assistance in rectifying this problem and allowing me to continue using my old forum account. Thank you in advance for your help.
Affected Nation: Free Eagles
I altered the email associated with the actual NationStates account some time ago, in the process being told that I would be unable to post on the forums until the change of address was validated (which I was never asked to do). However, the change had no apparent effect on my connected forum account, and I could continue to post as normal, as though I had never made the change. Emails connected with the forums were still sent to the old address.
Two days ago, I used the forum controls to alter the email associated with the forum account, and was told, again, that I would receive an email required to validate the change before I could continue to make use of the forums. However, this email has not materialised, and I am stuck, unable to make any use of the forums, almost as though I was not logged in, though I can still track my Subscribed threads. I have also since stopped receiving emails connected with the forums, on either account.
When the validation email had not appeared within 24 hours, I attempted to contact the forum admin using the 'Contact Us' link located at the bottom of the page. However, after sending my message, I received an email telling me that my message could be delivered to it's intended recipient due to 'a permanent error'. I subsequently attempted to resend the message, only to recieve the same response. This would appear to be a flaw in the forum system, which the admins should be made aware of, if they are not already.
I ask for some assistance in rectifying this problem and allowing me to continue using my old forum account. Thank you in advance for your help.
Affected Nation: Free Eagles